Privacy Policy – Your Data at 366jl

Introduction

This Privacy Policy applies to all players and visitors of the 366jl platform. By registering an account or using any of our services — including slots, live casino, sports betting, eBingo, and online poker — you acknowledge that you have read and understood how we handle your personal data.

366jl is committed to keeping your personal information secure and using it only for the purposes described in this policy. We do not sell your data to third parties for marketing purposes, and we handle all information with care.

This policy may be updated periodically to reflect changes in our services or legal requirements. We encourage you to review it regularly. Material changes will be communicated through in-platform notifications or via email to registered accounts.

What Information We Collect

We collect personal information when you register, use the platform, or contact our support team. The types of information we may collect include:

We collect only what is necessary for the purposes described above. You may be asked to provide additional documents — such as proof of address or payment method verification — during the KYC process.

How We Use Your Information

Your personal information is used to operate and improve the 366jl platform. Specific uses include:

• Creating and managing your player account
• Processing deposits and withdrawals in Philippine Peso (PHP)
• Verifying your identity and age (21+) as required
• Detecting and preventing fraud, money laundering, or abuse
• Delivering OTP codes and security alerts to your registered mobile number
• Sending account-related notifications and updates
• Personalising your experience on the platform, including game recommendations
• Monitoring for responsible gaming concerns and providing intervention where needed
• Complying with applicable legal and regulatory obligations

We do not use your personal data for automated decision-making that produces legal effects on you, beyond routine fraud screening that is standard practice for online gaming platforms.

Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing is necessary to provide the gaming services you have registered for.
• Legal obligation: We are required to carry out identity verification and maintain certain records under applicable laws.
• Legitimate interests: We process usage and device data to protect the security and integrity of the platform.
• Consent: Where we send promotional communications, we will rely on your explicit consent, which you can withdraw at any time.

Cookies & Tracking Technologies

366jl uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored on your device that help us remember your preferences, keep your session active, and understand how the platform is used.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core features like login sessions.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the experience.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.
• Preference cookies: Remember your settings such as language or display preferences.

You can manage or disable non-essential cookies through your browser settings. Note that doing so may affect some features of the platform.

How We Share Your Information

366jl does not sell your personal data. We may share your information only in the following limited circumstances:

• Payment processors: We share financial data with trusted payment providers to process your PHP deposits and withdrawals. These providers are bound by strict data handling agreements.
• Identity verification services: Third-party KYC providers may receive identity documents to assist with verification checks.
• IT and hosting providers: Infrastructure partners who host and maintain platform systems under confidentiality obligations.
• Legal authorities: Where required by applicable law or court order, we may disclose information to relevant authorities.
• Fraud prevention agencies: To detect and prevent financial crime or abuse of the platform.

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards. We do not share your data with advertisers or marketing data brokers.

How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards, as required by our legal and operational obligations. Specific retention periods depend on the type of data:

• Account and identity records are kept for the duration of your account and for a defined period after closure, as required by applicable law.
• Transaction records related to deposits and withdrawals are kept for compliance and audit purposes.
• Support communications are retained for quality assurance and dispute resolution.
• Usage and analytics data may be retained in anonymised or aggregated form for longer periods.

When data is no longer needed, we securely delete or anonymise it. You may request deletion of your personal data by contacting our support team, subject to any legal obligations that require us to retain certain records.

Your Rights as a Player

As a player on 366jl, you have rights regarding your personal data. You may exercise these rights by contacting our support team:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to any legal retention requirements.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Portability: Request your data in a structured, commonly used format where technically feasible.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

Data Security

Protecting your personal information is something we take seriously at 366jl. We implement a combination of technical and organisational measures to keep your data safe, including:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Secure storage of sensitive data with access restricted to authorised personnel only
• OTP-based authentication for account access and sensitive actions
• Regular security reviews and monitoring for unusual activity
• Staff training on data handling and privacy obligations

While we take every reasonable precaution, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password, never share your login credentials, and contact us immediately if you suspect your account has been compromised.

Under-21 Players

366jl is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we discover that an account has been registered by an underage person, that account will be closed immediately and any associated data handled in accordance with applicable requirements.

If you believe a minor has registered on our platform, please contact [email protected] so we can investigate promptly.

Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please get in touch with our team:

• Email: [email protected]
• Platform support: Available 24/7 through the in-platform chat

For additional information about your account, platform rules, or how we handle withdrawals, you can also visit our FAQ page or review our Terms & Conditions.